Our Terms and Conditions

Orders

We can not be held responsible for incorrect addresses so where possible please give a postcode and any instructions that will help the driver. Please provide an email and/or daytime phone number for yourselves and the recipient. Same-day orders must be ordered before 9 O'clock otherwise delivery will be the next following working days.

If the recipient is out when we deliver, we will leave the gift with neighbours if possible , or a secure place such as a porch , shed or garage. If necessary they will be returned to the shop for collection or re delivery. A card will always be left through the door to advise the recipient of where the flowers have been left.

Same-day orders must be ordered before 9 o'clock , otherwise delivery will be the next following working days.

If you have any issues paying online, please call at the shop to pay with your credit, or debit card on
(01983) 298 835.

Delivery

We can not be held responsible for incorrect addresses so where possible please give a postcode and any instructions that will help the driver. Please provide an email and/or daytime phone number for yourselves and the recipient. Same-day orders must be ordered before 9 o'clock otherwise delivery will be the next following working days.

If the recipient is out when we deliver, we will leave the gift with neighbours if possible , or a secure place such as a porch , shed or garage. If necessary they will be returned to the shop for collection or re delivery. A card will always be left through the door to advise the recipient of where the flowers have been left.

Same-day orders must be ordered before 9 o'clock , otherwise delivery will be the next following working days.

If you have any issues paying online, please call at the shop to pay with your credit, or debit card on
(01983) 298 835.

Cancellation

We can not be held responsible for incorrect addresses so where possible please give a postcode and any instructions that will help the driver. Please provide an email and/or daytime phone number for yourselves and the recipient. Same-day orders must be ordered before 9 o'clock otherwise delivery will be the next following working days.

If the recipient is out when we deliver, we will leave the gift with neighbours if possible , or a secure place such as a porch , shed or garage. If necessary they will be returned to the shop for collection or re delivery. A card will always be left through the door to advise the recipient of where the flowers have been left.

Same-day orders must be ordered before 9 o'clock , otherwise delivery will be the next following working days.

If you have any issues paying online, please call at the shop to pay with your credit, or debit card on
(01983) 298 835.

Refunds

We can not be held responsible for incorrect addresses so where possible please give a postcode and any instructions that will help the driver. Please provide an email and/or daytime phone number for yourselves and the recipient. Same-day orders must be ordered before 9 O 'clock otherwise delivery will be the next following working days.

If the recipient is out when we deliver, we will leave the gift with neighbours if possible , or a secure place such as a porch , shed or garage. If necessary they will be returned to the shop for collection or re delivery. A card will always be left through the door to advise the recipient of where the flowers have been left.

Same-day orders must be ordered before 9 o'clock , otherwise delivery will be the next following working days.

If you have any issues paying online, please call at the shop to pay with your credit, or debit card on
(01983) 298 835.

Returns

We can not be held responsible for incorrect addresses so where possible please give a postcode and any instructions that will help the driver. Please provide an email and/or daytime phone number for yourselves and the recipient. Same-day orders must be ordered before 9 o'clock otherwise delivery will be the next following working days.

If the recipient is out when we deliver, we will leave the gift with neighbours if possible , or a secure place such as a porch , shed or garage. If necessary they will be returned to the shop for collection or re delivery. A card will always be left through the door to advise the recipient of where the flowers have been left.

Same-day orders must be ordered before 9 o'clock , otherwise delivery will be the next following working days.

If you have any issues paying online, please call at the shop to pay with your credit, or debit card on
(01983) 298 835.